Contact Us

Welcome to the SpinBoss Contact Us page. Whether you have feedback on our reviews, a question about how we operate, or a business inquiry, this is the place to find the right information.

Please review the sections below. This will help your message reach the correct department and allow us to assist you efficiently. We value your input and are committed to providing helpful and accurate information.

SpinBoss is an independent affiliate and review website. We are NOT an online casino, sportsbook, or any form of gambling operator. We do not run any gambling platforms, hold player accounts, manage funds, process transactions, or offer direct customer support for any casino or sportsbook brand.

Our mission at SpinBoss is to provide honest, unbiased reviews and comprehensive guides to help players make informed decisions about online gambling. We evaluate various online casinos and sportsbooks based on strict criteria, including game selection, bonuses, payment methods, security, and customer service. We act as a resource, not as the service provider itself.

As an independent review site, SpinBoss is equipped to assist with specific types of inquiries. We welcome communication related to:

• Feedback on Our Content: If you've found an error in one of our reviews, have a suggestion for improving our articles, or wish to provide general feedback on the SpinBoss website, please let us know.
• Partnership Opportunities: For potential collaborations, advertising inquiries, or business development proposals, please reach out. We are open to exploring mutually beneficial partnerships that align with our values and mission.
• General Questions About SpinBoss: If you have questions about our review methodology, our editorial process, or how SpinBoss operates as an affiliate site, we're here to clarify.
• Website Technical Issues: Should you encounter any technical problems while using the SpinBoss website, such as broken links or display errors, please report them to us so we can resolve them promptly.

Due to our independent nature, there are many areas where SpinBoss cannot provide direct assistance. It is very important to understand these limitations:

• We cannot access any player accounts held with online casinos or sportsbooks.
• We do not have the ability to process deposits, withdrawals, or manage any financial transactions for players.
• We cannot resolve disputes between players and gambling operators, nor can we intervene in account-specific issues like bonus claims or verification (KYC).
• We do not offer live chat support, phone support, or direct customer service for any gambling brand reviewed on SpinBoss.
• We cannot provide legal advice regarding gambling laws in your jurisdiction.

For any of the issues listed above, you must contact the specific online casino or sportsbook directly. They are the only entity with access to your account information and the authority to resolve such matters.

If you are experiencing any problems related to your player account, including login difficulties, verification (KYC) processes, issues with deposits or withdrawals, bonus terms, or gameplay disputes, you MUST contact the customer support team of the specific online casino or sportsbook you are playing with. SpinBoss has absolutely no access to your personal account details, transaction history, or any other private information held by the operators. We cannot initiate or influence any financial transactions or account changes on your behalf.

Most reputable online gambling sites offer multiple ways to contact their support, including live chat, email, and sometimes telephone. Please refer to the 'Contact Us' or 'Support' section on the operator's own website for the most effective way to get assistance with your account-related concerns.

For all legal inquiries pertaining to SpinBoss, including matters related to our operations, compliance, or any other legal concerns, please direct your correspondence to our dedicated legal team. We take legal compliance seriously and aim to address all such matters thoroughly and promptly. Please make sure your inquiry is detailed and includes all relevant information.

Please send all legal communications to: legal@spinboss.net

SpinBoss respects the intellectual property rights of others and expects our users and partners to do the same. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on the SpinBoss website, or if you believe that any content on our site infringes upon your intellectual property rights, please notify us immediately.

To submit a DMCA or copyright infringement claim, please provide us with the following information:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Your contact information, including your address, telephone number, and an email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Please send all DMCA and copyright takedown notices to: dmca@spinboss.net

SpinBoss is deeply committed to promoting responsible gambling. While we do not operate any gambling platforms, we strongly advocate for safe play and provide resources to help our users gamble responsibly. If you or someone you know is struggling with gambling, please seek help.

We encourage you to visit our dedicated responsible gambling section on the SpinBoss website, which provides links to various support organizations and tools designed to help manage gambling habits. Remember, gambling should always be for entertainment, and it's important to set limits and stick to them. If you need immediate assistance, please contact a professional support service in your region.

At SpinBoss, we strive to respond to all legitimate inquiries as quickly as possible. Our typical response time for general feedback and partnership inquiries is within 2-3 business days. For legal inquiries and DMCA notices, our dedicated teams will review and respond within a reasonable timeframe, usually within 5-7 business days, depending on the complexity of the issue.

Please note that inquiries sent over weekends or public holidays will be addressed on the next business day. We appreciate your patience and understanding as we work through all communications. Thank you for contacting SpinBoss.